Satori Cyber Privacy Policy

In order to ensure transparency and give you more control over your personal information, this privacy policy (“Privacy Policy”) governs how we, Satori Cyber Ltd. (“Satori” “we”, “our” or “us”) use Personal Information (defined below) that we collect, receive and store pertaining to you (“User”, “you”) in connection with the following use cases:

  1. When you browse or visit our website, satoricyber.com (“Website”)
  2. When you make use of, or interact with, our Website
    1. When you subscribe to our distribution list(s)/newsletter(s)/blog(s)
    2. When you contact us (e.g. to ask questions, contact support, submit a request)
    3. When you download content form our Website
  3. When you make use of, or interact with, our dashboard that we license (each individually, and collectively, the “Dashboard”)
    1. When you create an account and when you log in
  4. When you attend a marketing event and/or we exchange business cards and you provide us with your Personal Data
  5. When we acquire your personal data from third-party sources (such as lead-generation companies)
  6. When we use the Personal Data of our customers

Please read this Privacy Policy carefully, so you can fully understand our practices in relation to personal data. “Personal Data” or “Personal Information” means any information that can be used, alone or together with other data, to uniquely identify any living human being.

Important note: Nothing in this Privacy Policy is intended to limit in any way your statutory right, including your rights to a remedy or means of enforcement.

Table of contents:

This Privacy Policy can be updated from time to time and, therefore, we ask you to check back periodically for the latest version of this Privacy Policy.  If we implement significant changes to the use of your personal data in a manner different from that stated at the time of collection, we will notify you by posting a notice on our Website or by other means.

1. WHAT INFORMATION WE COLLECT, WHY WE COLLECT IT, AND HOW IT IS USED

When you browse or visit our Website

Information we collect

Cookies, analytic tools and log files.

For more information, please read our cookies policy https://satoricyber.com/cookies/.

Why is the Information collected and for what purposes?

To analyze website performance and create a better user experience.

Legal basis (GDPR only, if applicable)

Consent.Legitimate interest (e.g., essential cookies).

Third parties with whom we share your Personal Data

See Analytics Tools section and the cookies policy

https://satoricyber.com/cookies/

Consequences of not providing the Personal Data

Certain Website features may not be available.

Read more about the purposes of each cookie here https://satoricyber.com/cookies/

When you make use of, or interact with, our Website

When you subscribe to our distribution list(s)/newsletter(s)/ blog(s)

Information we collect

  • Full name
  • Email address

Why is the Information collected and for what purposes?

To send marketing communications and/or updates.

Legal basis (GDPR only, if applicable)

Consent.

Third parties with whom we share your Personal Data

3rd party platforms such as for the following purposes:

  • HubSpot – marketing automation

Consequences of not providing the Personal Data

Marketing communications such as newsletters, updates and promotions will not be sent to you.

When you contact us (e.g. to ask questions, contact support, submit a request)

Information we collect

  • Full name
  • Company name
  • Email address
  • Phone number (optional)
  • Country
  • Message
  • Any other information that you decide to provide/supply us with

Why is the Information collected and for what purposes?

  • To answer questions or requests.
  • To provide support.

Legal basis (GDPR only, if applicable)

Performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract (e.g., send you contract-related communications about Satori products and services)

Legitimate interest (e.g. provide support and answer your questions).

Third parties with whom we share your Personal Data

3rd party platforms such as for the following purposes:

  • HubSpot – CRM

Consequences of not providing the Personal Data

Questions or requests will not be processed.

When you contact us (e.g. to ask questions, contact support, submit a request)

Information we collect

  • Full name
  • Email address

Why is the Information collected and for what purposes?

  • To send marketing communications and/or updates.

Legal basis (GDPR only, if applicable)

Consent

Third parties with whom we share your Personal Data

3rd party platforms such as for the following purposes:

  • HubSpot – marketing automation

Consequences of not providing the Personal Data

Marketing communications such as newsletters, updates and promotions will not be sent to you.

When you download content from our Website

Information we collect

  • Full name
  • Email address

Why is the Information collected and for what purposes?

Depending on the context, legitimate interest (B2B marketing), pre-contractual discussions or consent

Legal basis (GDPR only, if applicable)

Legitimate interest (e.g. get additional information).

Third parties with whom we share your Personal Data

3rd party platforms such as for the following purposes:

  • HubSpot – CRM

Consequences of not providing the Personal Data

Content such as whitepapers, case studies and solution briefs will not be available for download.

When you download content from our Website

Information we collect

  • Full name
  • Email address

Why is the Information collected and for what purposes?

  • To send marketing communications and/or updates.

Legal basis (GDPR only, if applicable)

Consent

Third parties with whom we share your Personal Data

3rd party platforms such as for the following purposes:

  • HubSpot – marketing automation

Consequences of not providing the Personal Data

Marketing communications such as newsletters, updates and promotions will not be sent to you.

When you make use of, or interact with, our Dashboard

When you create an account and when you log in

Information we collect

  • Full name
  • Email
  • Password
  • Usage pattern (logs from the use of the Dashboard)
  • Any other information that the user may keep as part of the log-in process, to the extent that it includes Personal Data.

Why is the Information collected and for what purposes?

  • To provide access to Satori’s Dashboard

  • To make Dashboard features available

  • To improve and customize user experience

Legal basis (GDPR only, if applicable)

Performance of a contract to which the data subject is party.

Legitimate interest (e.g. to provide you with Satori’s services).

Third parties with whom we share your Personal Data

3rd party platforms such as for the following purposes:

  • Auth0 – authentication
  • SendGrid – email automation
  • Imperva – website security
  • HubSpot – marketing automation
  • Google – cloud services

Consequences of not providing the Personal Data

Usage of Satori will not be available.

When you attend a marketing event and/or we exchange business cards and you provide us with your Personal Data

Information we collect

  • Full name
  • Company name
  • Email address
  • Phone number
  • Any other information you decide to provide/supply us with.

Why is the Information collected and for what purposes?

  • To establish a business connection.
  • To send marketing communications and/or updates.

Legal basis (GDPR only, if applicable)

Depending on the context, legitimate interest (B2B marketing), pre-contractual discussions or consent

Third parties with whom we share your Personal Data

3rd party platforms such as for the following purposes:

  • HubSpot – marketing automation

Consequences of not providing the Personal Data

A business connection will not be established.

Marketing communications such as newsletters, updates and promotions will not be sent to you.

When we acquire your personal data from third-party sources (such as lead-generation companies)

Information we collect

  • Full name
  • Company name
  • Email address
  • Phone number

Why is the Information collected and for what purposes?

  • To establish a business connection.
  • To send marketing communications and/or updates.

Legal basis (GDPR only, if applicable)

Depending on the context, legitimate interest (B2B marketing), pre-contractual discussions or consent

Third parties with whom we share your Personal Data

3rd party platforms such as for the following purposes:

  • HubSpot – marketing automation

Consequences of not providing the Personal Data

A business connection will not be established.

Marketing communications such as newsletters, updates and promotions will not be sent to you.

When we use the personal data of our customers (e.g. contact details)

Information we collect

  • Full name
  • Company name
  • Job title
  • Business address
  • Phone number
  • Payment information
  • Any other information you decide to provide/supply us with

Why is the Information collected and for what purposes?

  • To provide our services.

  • To perform the applicable agreement.

  • To communicate with our customers (e.g., to inform you when a new version of our Dashboard is available).

Legal basis (GDPR only, if applicable)

Processing is necessary for the performance of a contract to which our customer is a party.

Compliance with a legal obligation (e.g. tax laws, bookkeeping laws, etc.).

Legitimate interest (e.g. send you contract-related communications).

Third parties with whom we share your Personal Data

3rd party platforms such as for the following purposes:

  • HubSpot – marketing automation

Consequences of not providing the Personal Data

Satori services will not be available and we will not be able to communicate with you

Finally, please note that some of the abovementioned personal data will be used for detecting, taking steps to prevent, and prosecution of fraud or other illegal activity, to identify and repair errors, to conduct audits, and for security purposes. The abovementioned personal data may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims. In certain cases, we may or will anonymize your personal data. “Anonymous Information” means information which does not enable identification of an individual user, such as aggregated information about the use of our services. We may use Anonymous Information and/or disclose it to third parties without restrictions (for example, in order to improve our services and enhance your experience with them).

2. HOW WE PROTECT AND STORE YOUR INFORMATION

  1. Security We have implemented appropriate technical, organizational and security measures designed to reduce the risk of accidental destruction or loss, or the unauthorized disclosure or access to such information appropriate to the nature of the information concerned. However, please note that we cannot guarantee that the information will not be exposed as a result of unauthorized penetration to our servers. Nevertheless, we make commercially reasonable efforts to make the collection and security of such information consistent with this Privacy Policy and all applicable laws and regulations. As the security of information depends in part on the security of the computer, device or network you use to communicate with us, please make sure to take appropriate measures to protect this information.
  2. Retention of your personal data. In addition to the retention periods mentioned above, in some circumstances we may store your personal data for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, or (iii) if we reasonably believe there is a prospect of litigation relating to your personal data or dealings. Regarding retention of cookies, you can read more in our cookie policy https://satoricyber.com/cookies/.

3. HOW WE SHARE YOUR PERSONAL INFORMATION

In addition to the recipients described in Section 1, we may share your information as follows:

  • To the extent necessary, with regulators, courts or competent authorities, to comply with applicable laws, regulations and rules (including, without limitation, federal, state or local laws), and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order;
  • If, in the future, we sell or transfer, or we consider selling or transferring, some or all of our business, shares or assets to a third party, we will disclose your personal data to such third party (whether actual or potential) in connection with the foregoing events;
  • In the event that we are acquired by, or merged with, a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer, disclose or assign your personal data in connection with the foregoing events;
  • With our business partners with whom we jointly offer products or services. We may also share Personal Data with our affiliated companies;
  • If we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) enforce our contract with you, including investigations of potential violations thereof; (ii) detect, prevent, or otherwise address fraud or security issues; or (iii) protect against harm to the rights, property or safety of Satori, its users, yourself or the public;
  • We may transfer your Personal Information to our local or foreign subsidiaries or affiliated companies for the purpose of storing or processing such information on our behalf. Such information may be transferred to other countries; and/or
  • Where you have provided your consent to us sharing or transferring your personal data. (e.g., where you provide us with marketing consents or opt-in to optional additional services or functionality).

Satori – If you want to receive the list of the current recipients of your personal data, please make your request by contacting us to privacy@satoricyber.com.

4. ADDITIONAL INFORMATION REGARDING TRANSFERS OF PERSONAL DATA

  1. Storage: Google and HubSpot servers located in the United States of America.
  2. Access from Israel: Access from Israel is covered by the European Commission’s Adequacy Decision regarding Israel. You can read more here: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en.
  3. External transfers: Where we transfer your personal data outside of EU/EEA (for example to third parties who provide us with services), we will obtain contractual commitments from them to protect your personal data. Some of these assurances are well recognized certification schemes like the EU – US Privacy Shield for the protection of Personal Data transferred from within the EU to the United States.

5. YOUR PRIVACY RIGHTS. HOW TO DELETE YOUR ACCOUNT

  • Rights: The following rights (which may be subject to certain exemptions or derogations) shall apply to certain individuals (some of which only apply to individuals protected by the GDPR):
    • You have a right to access personal data held about you. Your right of access may normally be exercised free of charge, however we reserve the right to charge an appropriate administrative fee where permitted by applicable law;
    • You have the right to request that we rectify any personal data we hold that is inaccurate or misleading;
    • You have the right to request the erasure/deletion of your personal data (e.g. from our records). Please note that there may be circumstances in which we are required to retain your personal data, for example for the establishment, exercise or defense of legal claims;
    • You have the right to object, to or to request restriction, of the processing;
    • You have the right to data portability. This means that you may have the right to receive your personal data in a structured, commonly used and machine-readable format, and that you have the right to transmit that data to another controller;
    • You have the right to object to profiling;
    • You have the right to withdraw your consent at any time. Please note that there may be circumstances in which we are entitled to continue processing your data, in particular if the processing is required to meet our legal and regulatory obligations. Also, please note that the withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal;
    • You also have a right to request certain details of the basis on which your personal data is transferred outside the European Economic Area, but data transfer agreements and/or other details may need to be partially redacted for reasons of commercial confidentiality;
    • You have a right to lodge a complaint with your local data protection supervisory authority (i.e., your place of habitual residence, place or work or place of alleged infringement) at any time or before the relevant institutions in your place of residence. We ask that you please attempt to resolve any issues with us before you contact your local supervisory authority and/or relevant institution.

You can exercise your rights by contacting us at privacy@satoricyber.com, Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly in accordance with applicable law or inform you if we require further information in order to fulfil your request. When processing your request, we may ask you for additional information to confirm or verify your identity and for security purposes, before processing and/or honoring your request. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. In the event that your request would adversely affect the rights and freedoms of others (for example, would impact the duty of confidentiality we owe to others) or if we are legally entitled to deal with your request in a different way than initial requested, we will address your request to the maximum extent possible, all in accordance with applicable law.

  • Deleting your account: Should you ever decide to delete your account, you may do so by emailing privacy@satoricyber.com. If you terminate your account, any association between your account and personal data we store will no longer be accessible through your account. However, given the nature of sharing on certain services, any public activity on your account prior to deletion will remain stored on our servers and will remain accessible to the public.

6. USE BY CHILDREN

We do not offer our services or Website for use by children. If you are under 18, you may not use the Website, and, therefore, we do not knowingly collect personal data from, and/or about children under the age of eighteen (18). If you are under the age of eighteen (18), do not provide any information to the Website without involvement of a parent or a guardian. We do not knowingly collect information from, and/or about children. For the purposes of the GDPR, we do not intend to offer information society services directly to children. In the event that we become aware that you provide personal data in violation of applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, please contact us at privacy@satoricyber.com.

7. INTERACTION WITH THIRD PARTY PRODUCTS

We enable you to interact with third party websites, mobile software applications and products or services that are not owned or controlled by us (each a “Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services can collect Personal Data from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third Party Service.

8. LOG FILES

We make use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, clicked pages and any other information your browser may send to us. We use such information to analyze trends, administer the Site, track users’ movement around the Site, and gather demographic information.

9. ANALYTIC TOOLS

  • Google Analytics. The Website uses a tool called “Google Analytics” to collect information about use of the Website. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this Website. Google Analytics collects information such as how often users visit this Website, what pages they visit when they do so, and what other websites they used prior to coming to this Website. We use the information we get from Google Analytics to maintain and improve the Website and our products. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Website is restricted by the Google Analytics Terms of Service, available at https://marketingplatform.google.com/about/analytics/terms/us/, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/
  • Hotjar. The Website uses Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our Website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy at https://www.hotjar.com/legal/policies/privacy. You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our Website and Hotjar’s use of tracking cookies on other websites on this link https://www.hotjar.com/legal/compliance/opt-out.
  • HubSpot website analytics.
  • LinkedIn pixels.

We reserve the right to use other analytic tools.

10. ACCESS/ACCURACY

To the extent that you do provide us with Personal Information, we wish to maintain accurate Personal Information. If you would like to delete or correct any of your other Personal Information that we may be storing, you may submit an access request by sending an email to privacy@satoricyber.com. Your email should include adequate details of your request.

11. SPECIFIC PROVISIONS APPLICABLE UNDER CALIFORNIA PRIVACY LAW

  1. California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@satoricyber.com. Please note that we are only required to respond to one request per customer each year.
  2. Our California Do Not Track Notice: We may collect personally identifiable information about an individual consumer’s online activities over time and across different web sites when a consumer uses the Website. If you choose to operate your web browser “do not track” signals or any other mechanism that provides consumers the ability to exercise choice regarding the collection of such information, we will abide by your request and stop collecting such information. We may allow third parties such as companies that provide us with analytics tools, to collect personally identifiable information about an individual consumer’s online activities over time and across different web sites when a consumer uses the Website
  3. Deletion Of Content From California Residents: If you are a California resident under the age of 18 and a registered user, California Business and Professions Code Section 22581 permits you to remove content or Personal Information you have publicly posted. To remove, please send an email to privacy@satoricyber.com. Please be aware that after removal you will not be able to restore removed content. In addition, such removal does not ensure complete or comprehensive removal of the content or Personal Information you have posted and that there may be circumstances in which the law does not require us to enable removal of content.

12. CONTACT US

If you have any questions, concerns or complaints regarding our compliance with this notice and the Information protection laws, or if you wish to exercise your rights, we encourage you to first contact us at privacy@satoricyber.com

 

Last updated: August 30, 2020

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